Privacy Policy

1. Introduction

At thad-moore.com, we are committed to protecting your privacy and ensuring that your personal data is handled responsibly and transparently. This Privacy Policy outlines how we collect, use, store, and protect any information you provide while using our website. We adhere to the high standards set by data protection laws such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), ensuring your rights are fully respected.

2. Scope of This Policy and Our Role as Data Controller

This Privacy Policy applies to all personal data collected through our website, thad-moore.com, and any associated services. We act as the “data controller” for personal data processed via our platform, meaning we determine the purposes and means of processing your personal information. If you have any questions or concerns, you can reach us via email at [email protected].

3. Categories of Data We Process

We may collect and process the following categories of personal data:

– Usage Data: Information about how you use thad-moore.com, including browser type, IP address, pages visited, time spent on-site, and session information.
– Account Data: Identifiable information associated with user accounts, such as full name, postal address, email address, and telephone number.
– Profile Data: Data related to user preferences, past purchases, behavioral data, and interests while interacting with our site.
– Communication Data: Records of conversations and requests made to our support or contact team, including email correspondence and metadata.
– Technical Data: Device identifiers, operating system specifications, browser configuration, mobile device type, and other IT-related information.
– Transaction Data: Records of transactions carried out on thad-moore.com, including payment data, purchase orders, and delivery details.
– Preference Data: Information related to marketing communications, subscription choices, consent statuses, and product interests.

4. Legal Bases for Processing

We process your personal data only when a valid legal basis applies, including:

– Consent: When you explicitly consent to the collection and processing of your personal data.
– Contractual Necessity: When processing is necessary to fulfill a contractual obligation to you, such as providing products or services.
– Legitimate Interest: When processing is necessary for our legitimate business interests, provided that those interests are not overridden by your fundamental rights.
– Legal Obligation: When required to comply with statutory or regulatory duties.

5. Your Rights Under Data Protection Laws

You have several important rights under GDPR and CCPA. They include:

– Right of Access: You may request a copy of the personal data we hold about you.
– Right to Rectification: You can request correction of inaccurate or incomplete data.
– Right to Erasure (“Right to be Forgotten”): You are entitled to request that we delete the personal data we hold about you under certain conditions.
– Right to Restriction: You may request that we restrict further processing of your personal data.
– Right to Data Portability: You can ask to receive your processed data in a structured, commonly used and machine-readable format.
– Right to Object: You may object to processing based on our legitimate interests or to direct marketing.
– Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the legality of previous processing.

To exercise any of these rights, please contact [email protected].

6. Security Measures

We implement a range of organizational and technical security measures designed to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include:

– Data encryption during transmission and at rest
– Limited and role-based access controls
– Firewalls and intrusion detection systems
– Regular data backups
– Personnel training on privacy and data protection best practices

7. International Transfers

We may transfer personal data to countries outside your jurisdiction. Where such transfers occur, we ensure compliance with applicable data protection regulations by using Standard Contractual Clauses or other lawful data transfer mechanisms. Our handling of your data remains subject to the protections afforded under GDPR and CCPA, regardless of the location of processing.

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Generally:

– Usage Data: retained for up to 24 months
– Account and Profile Data: retained for the duration of your account plus 12 months
– Transaction Data: retained for 7 years for tax and audit purposes
– Communication Data: retained for 24 months
– Marketing and Preference Data: retained for 24 months or until you withdraw consent

9. Cookie Policy

thad-moore.com uses cookies and similar tracking technologies to enhance your browsing experience. These may include:

– Essential Cookies: Necessary for the website to function, such as login or session management.
– Functional Cookies: Help remember user preferences and settings.
– Performance and Analytics Cookies: Collect anonymized usage data to improve website functionality.
– Targeting/Advertising Cookies: Used to deliver relevant advertising and track marketing campaign performance.

10. Cookie Management and Legal Compliance

Upon visiting thad-moore.com, you are presented with a clear cookie consent banner that allows you to accept or refuse cookies, in alignment with GDPR & CCPA requirements. You can manage your preferences at any time via your browser settings or our cookie settings tool. Opting out of non-essential cookies will not impact essential site functions but may reduce user experience personalization.

11. Children’s Privacy

Our website is not directed at or intentionally designed for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at [email protected], and we will take steps to delete such information promptly.

12. Policy Updates

We reserve the right to amend this Privacy Policy to reflect changes in legal, regulatory, or operational requirements. When changes occur, we may notify you by updating the policy on thad-moore.com. We recommend reviewing this Privacy Policy periodically to stay informed of our data handling practices.

13. Contact Information

For any data protection inquiries, concerns, or to exercise your rights under this policy, please contact:

Email: [email protected]

We are dedicated to protecting your privacy and ensuring compliance with GDPR, CCPA, and applicable data privacy regulations. Thank you for trusting thad-moore.com with your personal data.